Terms & Conditions

1. Definitions

In these Terms & Conditions, the following terms shall have the meanings set forth below:

• "nusa35," "we," "us," or "our" refers to the online gaming platform operated under the domain nusa35.cam and its associated services.
• "Player," "you," or "your" refers to any individual who registers an account, deposits funds, or uses any services provided by nusa35.
• "Account" refers to the personal gaming account created by a Player to access nusa35 services.
• "Services" refers to all online gaming products offered by nusa35, including but not limited to casino games, live dealer games, sports betting, togel (Indonesia's traditional numbers lottery), bandar bola (football bookmaking), and other gaming activities.
• "Website" refers to the nusa35.cam domain and all associated subdomains, mobile applications, and digital platforms through which our Services are accessed.
• "Deposit" refers to any funds transferred by a Player into their nusa35 Account for the purpose of wagering.
• "Withdrawal" refers to any funds transferred from a Player's nusa35 Account balance back to the Player's designated bank account or e-wallet.
• "Bonus" refers to promotional credits, free spins, cashback, or other incentives offered by nusa35 to Players, subject to specific terms and wagering requirements.
• "Wagering Requirement" refers to the total amount that must be wagered before bonus funds or associated winnings can be withdrawn.

2. Acceptance of Terms

By accessing nusa35, registering an Account, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any provision of these Terms, you must immediately cease using our Services and close your Account.

nusa35 reserves the right to amend, modify, or update these Terms & Conditions at any time without prior notice. It is your responsibility to review these Terms periodically. Continued use of our Services after changes have been posted constitutes your acceptance of the revised Terms. The "Last Updated" date at the top of this document indicates when the Terms were last modified.

These Terms & Conditions constitute a legally binding agreement between you and nusa35. Additional terms may apply to specific Services, promotions, or bonuses, and will be clearly communicated at the point of participation. In the event of any conflict between these general Terms and specific promotional terms, the specific terms shall prevail for that particular promotion.

3. Eligibility Requirements

To register and maintain an Account with nusa35, you must meet all of the following eligibility criteria:

• Age Requirement: You must be at least 21 years of age. nusa35 strictly enforces this minimum age policy in accordance with Indonesian legal context and responsible gaming standards. We reserve the right to request proof of age at any time, including government-issued identification documents (KTP, passport, or driver's license). Accounts found to belong to individuals under 21 years of age will be immediately closed, all funds forfeited, and appropriate authorities notified if necessary.
• Geographic Eligibility: You must be a resident of Indonesia or accessing our Services from a jurisdiction where online gambling is not explicitly prohibited by local law. While nusa35 operates under an international license from an offshore jurisdiction, you acknowledge that Indonesia's legal framework regarding online gambling is ambiguous. You accept full responsibility for ensuring your use of our Services complies with all applicable laws in your jurisdiction.
• Legal Capacity: You must have the legal capacity to enter into binding contracts under the laws of your jurisdiction. You must not be subject to any legal restriction that would prohibit you from gambling online.
• Account Limitation: You are permitted to hold only one (1) Account with nusa35. Creating multiple accounts, duplicate accounts, or accounts using false identities is strictly prohibited and will result in immediate closure of all accounts and forfeiture of all balances. This restriction applies regardless of whether you use different names, addresses, or payment methods.
• Financial Responsibility: You must wager only with funds that you can afford to lose. Gambling should be a form of entertainment, not a source of income or a solution to financial difficulties. You acknowledge that gaming activities carry inherent risk and that losses are possible.
• Prohibited Persons: Employees, officers, directors, agents, or consultants of nusa35 or any of its affiliated companies are not eligible to open or maintain an Account. Immediate family members of such individuals (spouses, parents, children, siblings) are also prohibited from participating unless explicitly authorized in writing by management.

4. Account Registration and Verification

To use nusa35 Services, you must register an Account by providing accurate, complete, and current information. The registration process requires the following information:

• Full legal name as it appears on your government-issued identification
• Valid email address that you can access
• Date of birth (must demonstrate you are 21 years of age or older)
• Residential address in Indonesia
• Contact telephone number
• Currency preference (Indonesian Rupiah / IDR)
• Secure password meeting our security requirements

You agree to provide truthful and accurate information during registration and to update this information promptly if any details change. Providing false, misleading, or fraudulent information is grounds for immediate Account closure and forfeiture of all funds.

4.1 Know Your Customer (KYC) Verification

nusa35 is committed to preventing fraud, money laundering, and underage gambling. As part of our regulatory obligations, we implement a Know Your Customer (KYC) verification process. While you can deposit and play immediately after registration, KYC verification is mandatory before processing your first withdrawal.

KYC verification requires submission of the following documents:

• Proof of Identity: A clear, legible copy of your government-issued photo identification (KTP, Indonesian passport, or driver's license). The document must be valid (not expired) and show your full name, date of birth, photo, and document number.
• Proof of Address: A recent utility bill, bank statement, or government correspondence dated within the last three (3) months showing your name and residential address. The address must match the address provided during Account registration.
• Payment Method Verification: Depending on your deposit method, we may request a screenshot or photo of your bank account details (showing your name and account number) or e-wallet account page (showing your name and wallet ID). Sensitive information such as full card numbers or CVV codes should be obscured for your security.

Documents must be submitted via the secure upload portal in your Account dashboard or by emailing our verification team at the address provided in your Account. Verification typically takes 24-48 hours during business days. During peak periods or if additional information is required, processing may take up to 72 hours. We will notify you by email once verification is complete.

Failure to complete KYC verification when requested will result in temporary suspension of withdrawal privileges until verification is completed. Repeated failure to provide requested documents or provision of fraudulent documents will result in permanent Account closure.

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your Account login credentials (username and password). You must not share your login information with any third party or allow anyone else to access or use your Account. nusa35 will never ask you to provide your password via email, telephone, or any communication method. Any such request should be considered fraudulent and reported to our security team immediately.

If you suspect that your Account has been compromised or accessed by an unauthorized person, you must notify nusa35 immediately by contacting our customer support team. We will assist in securing your Account and investigating any unauthorized activity. However, you remain responsible for all activity that occurs under your Account until you have notified us of the security breach.

We strongly recommend enabling two-factor authentication (2FA) on your Account for enhanced security. This adds an extra layer of protection by requiring a verification code from your mobile device in addition to your password when logging in.

5. Deposits and Payment Methods

nusa35 accepts deposits in Indonesian Rupiah (IDR) only. All transactions are conducted in IDR with no currency conversion fees or hidden charges. We support the following payment methods for Indonesian players:

• Bank Transfers: BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri (Bank Mandiri)
• E-Wallets: OVO, DANA, GoPay

The minimum deposit amount is Rp 50,000 for all payment methods. The maximum single deposit amount is Rp 100,000,000. Deposits via bank transfer are typically processed instantly during Indonesian banking hours (Monday-Friday, 08:00-16:00 WIB). Deposits submitted outside banking hours or on weekends/holidays will be credited on the next business day. E-wallet deposits are processed 24/7 and are typically instant.

You may only deposit funds from a bank account, e-wallet, or payment method that is registered in your own name. Third-party deposits (deposits from accounts not in your name) are strictly prohibited as part of our anti-money laundering compliance. Any deposits identified as coming from third-party sources will be returned to the originating account, and your Account may be suspended pending investigation.

nusa35 does not charge any fees for deposits. However, your bank or e-wallet provider may apply their own transaction fees, which are beyond our control. Please check with your financial institution regarding any applicable charges.

6. Withdrawals and Payout Policy

You may withdraw funds from your nusa35 Account balance at any time, subject to completion of KYC verification and fulfillment of any applicable wagering requirements on bonuses. Withdrawals are processed to the same payment method used for your most recent deposit, in accordance with anti-money laundering regulations.

The minimum withdrawal amount is Rp 100,000. The maximum single withdrawal amount is Rp 50,000,000. Players may request multiple withdrawals per day, subject to our security review process. High-value withdrawals exceeding Rp 10,000,000 may require additional verification and security checks before processing.

Withdrawal processing times vary by payment method:

• Bank Transfers (BCA, BRI, BNI, Mandiri): 5-30 minutes during Indonesian banking hours (Monday-Friday, 08:00-16:00 WIB). Withdrawal requests submitted outside banking hours will be processed on the next business day.
• E-Wallets (OVO, DANA, GoPay): Typically instant, 24/7. Processing may take up to 2 hours during peak periods or system maintenance.

First-time withdrawals may take longer (up to 24-48 hours) as we conduct enhanced verification checks to ensure Account security. This is a one-time security measure, and subsequent withdrawals will be processed much faster.

nusa35 does not charge withdrawal fees for standard processing. However, your receiving bank or e-wallet may apply their own fees, which are deducted by the financial institution and beyond our control.

If you have an active bonus on your Account, you must complete the associated wagering requirements before withdrawing. Any withdrawal request made while bonus wagering requirements are incomplete will result in forfeiture of the bonus and any winnings derived from the bonus. Please refer to Section 7 (Bonuses and Promotions) for detailed information on wagering requirements.

7. Bonuses and Promotions

nusa35 offers various bonuses and promotions to enhance your gaming experience, including welcome bonuses, deposit match bonuses, cashback offers, free spins, and special event promotions. All bonuses are subject to specific terms and conditions that will be clearly stated at the time of the promotion.

Unless otherwise stated, all bonuses are subject to wagering requirements before withdrawal. A wagering requirement is the total amount you must wager before bonus funds or winnings generated from bonus funds can be withdrawn. Wagering requirements are expressed as a multiple of the bonus amount (e.g., 30x means you must wager 30 times the bonus amount).

Different game types contribute differently toward wagering requirements:

• Slots and Crash Games: 100% contribution (every Rp 1,000 wagered counts as Rp 1,000 toward the requirement)
• Live Casino Games (Baccarat, Roulette, Blackjack): 10-20% contribution depending on the specific game
• Sports Betting: Varies by market and odds; typically 50-100% contribution for single bets at odds of 1.50 or higher
• Table Games (non-live): 10-15% contribution

Each bonus has a maximum bet limit while wagering is in progress (typically Rp 25,000 per spin/bet for slots, Rp 100,000 per hand for table games). Exceeding the maximum bet limit while wagering a bonus will void the bonus and any associated winnings.

Bonuses have expiration dates. You must complete wagering requirements within the specified validity period (typically 14-30 days from the date the bonus is credited) or the bonus and any winnings will be forfeited. Time remaining on your bonus is displayed in your Account dashboard.

nusa35 reserves the right to cancel, modify, or refuse any bonus at our discretion, particularly if we suspect bonus abuse, fraudulent activity, or violation of these Terms. Players found to be abusing bonuses (e.g., creating multiple accounts to claim the same bonus multiple times, colluding with other players, exploiting software errors) will have all bonuses voided, winnings confiscated, and Accounts permanently closed.

Only one bonus can be active on your Account at any time. You cannot claim a new bonus while an existing bonus wagering requirement is incomplete. If you wish to abandon an active bonus to claim a new one, you must contact customer support to manually forfeit the existing bonus and all associated winnings.

8. Responsible Gaming and Self-Exclusion

nusa35 is committed to promoting responsible gaming and providing a safe environment for all players. We encourage all players to gamble responsibly and within their financial means. Gambling should be a form of entertainment, not a way to make money or solve financial problems.

We offer several responsible gaming tools to help you maintain control:

• Deposit Limits: Set daily, weekly, or monthly deposit limits on your Account to control spending.
• Session Time Limits: Set time limits for gaming sessions. You will receive alerts when your set time limit is approaching.
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your Account for a period ranging from 24 hours to permanent closure.
• Reality Check: Receive periodic reminders of how long you have been playing and how much you have won or lost.

If you feel that gambling is becoming a problem or negatively affecting your life, finances, or relationships, please seek help immediately. Contact our customer support team to discuss self-exclusion options or visit our dedicated Responsible Gaming page for resources and links to professional help organizations.

Remember: You must be 21 years of age or older to use nusa35 Services. Underage gambling is illegal and will not be tolerated.

9. Prohibited Activities

The following activities are strictly prohibited and will result in immediate Account suspension or closure, forfeiture of funds, and potential legal action:

• Registering multiple accounts or using another person's account
• Providing false, inaccurate, or misleading information during registration or verification
• Using the Services if you are under 21 years of age
• Depositing funds from third-party sources or using payment methods not registered in your name
• Colluding with other players, cheating, or engaging in fraudulent activity
• Using software, bots, automated systems, or any form of artificial intelligence to place bets or play games
• Exploiting errors, bugs, or vulnerabilities in our software or systems for personal gain
• Money laundering or using nusa35 Services to transfer, hide, or legitimize illicit funds
• Abusing bonuses, promotions, or loyalty programs
• Engaging in offensive, abusive, or threatening behavior toward other players or our staff
• Attempting to reverse engineer, decompile, or hack any part of our software or infrastructure

nusa35 employs sophisticated fraud detection and monitoring systems. We actively investigate suspicious activity and cooperate with law enforcement authorities when criminal activity is suspected.

10. Game Rules and Fair Play

All games offered by nusa35 operate according to their published rules and paytables, which are available within each game's information section. Players are responsible for understanding the rules of any game before wagering real money.

All casino games (slots, table games, live dealer games) use certified Random Number Generator (RNG) technology that ensures random and unpredictable outcomes. Our games are regularly audited by independent testing agencies to verify fairness and compliance with industry standards. RNG certificates are available upon request.

Sports betting odds are determined by our trading team and are subject to change up until the moment a bet is placed. Once a bet is confirmed, the odds are locked and will not change regardless of subsequent line movements. We reserve the right to refuse or limit any bet at our discretion, particularly if we suspect the bet is placed using insider information, exploits an obvious pricing error, or violates our maximum payout limits.

In the event of a technical malfunction, software error, or display error, all affected bets and payouts are void. This includes situations where games display incorrect paytables, incorrect odds, or allow bets that should not have been accepted. While we strive to maintain accurate systems, errors can occur, and we reserve the right to correct such errors retroactively.

11. Limitations of Liability

nusa35 provides its Services on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the availability, reliability, or quality of our Services. We do not guarantee uninterrupted access to our Website or Services.

nusa35, its directors, officers, employees, partners, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use our Services, including but not limited to:

• Losses resulting from unauthorized access to your Account
• Technical failures, server downtime, or internet connectivity issues
• Errors, bugs, or malfunctions in games or software
• Loss of data or Account information
• Gambling losses incurred during your use of the Services
• Third-party actions, including payment processor failures or delays

You acknowledge that gambling involves risk and that you may lose money. You agree to use our Services at your own risk and accept full responsibility for all gambling activity on your Account.

Our maximum liability to you for any claim arising out of or related to these Terms or your use of our Services shall not exceed the total amount you have deposited into your Account in the six (6) months preceding the claim, or Rp 10,000,000, whichever is less.

12. Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction under which nusa35's operating license is issued. Any disputes arising from these Terms or your use of our Services shall be resolved through binding arbitration in accordance with the rules of the licensing jurisdiction.

If you have a complaint or dispute, we encourage you to contact our customer support team first to attempt to resolve the matter informally. Most issues can be resolved quickly through direct communication. If you are not satisfied with the resolution provided by our support team, you may escalate the matter to our management team for review.

As a final recourse, you may submit a formal complaint to the regulatory authority that issued our gambling license. Contact information for regulatory complaints will be provided upon request.

13. Contact Information

If you have any questions, concerns, or require clarification regarding these Terms & Conditions, please contact our customer support team:

• Email: [email protected]
• Live Chat: Available 24/7 through the Website

Our customer support team is available around the clock in both English and Indonesian to assist you with any inquiries.